x3333 Terms and Conditions
Please read the complete terms and conditions of x3333 carefully before using this platform. This document forms a legal agreement between you and us.
01 General Provisions and Definitions
These terms and conditions ("Terms") form a binding agreement between x3333 ("Platform", "we", "us") and the user of this platform ("you", "user", "member"). These Terms apply to all services, games, bonuses, and promotional offers of x3333 in the Bangladesh market.
1.1 Definitions
- Account: Your registered personal user account on the x3333 platform.
- Services: Slots, live casino, cricket betting, fishing games, and other gaming features.
- Bonus Funds: Any bonus or credit granted for promotional purposes.
- Cash Balance: The actual money amount in your account (BDT/৳).
- Wagering Requirement: The number of times bonus funds must be wagered before they become withdrawable.
1.2 Changes to Terms
x3333 reserves the right to change, amend, or update these Terms at any time. For significant changes, we will publish a notice on the platform. Continued use of the platform after any change will be considered acceptance of the updated Terms.
02 Account Registration and Eligibility
2.1 Age Requirement
To open an account and use the services on x3333, you must be at least 21 years of age. We may request the necessary documents to verify your age at any time. Providing a false age will result in your account being closed immediately, and any deposited funds may be forfeited.
2.2 One Account Policy
Each individual may operate only one account. If a single person holds multiple accounts — using the same name, email, phone number, payment method, or device — all accounts will be closed and associated bonuses will be cancelled.
2.3 Providing Accurate Information
At the time of registration, you are required to provide completely accurate, truthful, and up-to-date information. Providing any false or incorrect information will be considered a violation of these Terms.
2.4 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. You are responsible for all activity that occurs on your account. If you suspect unauthorized access to your account, notify our support team immediately.
03 Deposit and Withdrawal Policy
3.1 Deposit Rules
The minimum deposit amount on x3333 is ৳500 (applicable for all payment methods). Currently supported payment methods are: bKash, Nagad, Rocket, and Upay. It generally takes a few minutes for the deposited amount to be reflected in your balance.
3.2 Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: within 1 hour.
- Your account must be fully verified to make a withdrawal.
- Withdrawals will not be processed if the wagering requirement on bonus funds has not been met.
- You are required to use the same payment method for withdrawal that was used for the deposit.
3.3 Transaction Verification
Every withdrawal request is verified by our team. If there is any suspicion of fraudulent activity, x3333 reserves the right to place a withdrawal on hold and request additional information.
04 Bonus and Promotion Terms
4.1 Welcome Bonus
New members receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times (20x). This means the bonus amount becomes withdrawable only after it has been wagered 20 times.
4.2 General Bonus Terms
- Each bonus has its own validity period and conditions, which are clearly stated with the bonus offer.
- A bonus can only be claimed once (the welcome bonus is available to new members one time only).
- Winnings from bonus funds cannot be withdrawn before the wagering requirement is met.
- Creating multiple accounts to take advantage of bonuses will result in those bonuses being cancelled.
- x3333 reserves the right to change or cancel any bonus offer at any time.
4.3 VIP Program
The x3333 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback amount differs at each tier — benefits increase progressively from Bronze through to Diamond. Detailed information on VIP tiers and their benefits is available on the x3333 platform.
05 Fair Play and Prohibited Conduct
5.1 Fair Play Policy
x3333 is committed to ensuring a fair and transparent gaming environment. All our games are operated by an unbiased random number generator (RNG). We use SSL encryption technology to keep your information and transactions secure.
5.2 Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure and forfeiture of funds:
- Operating multiple accounts with the intent to abuse the bonus system.
- Using fraudulent payment methods or submitting chargebacks.
- Attempting to manipulate the platform's software or systems.
- Stealing another user's account credentials or using them without permission.
- Attempting to play games using automated bots or software.
- Money laundering or other illegal financial activities.
- Abusive or threatening conduct towards x3333 staff.
5.3 Account Suspension and Closure
x3333 reserves the right to temporarily suspend or permanently close any account with or without stating a reason. In cases of Terms violation, the balance may be forfeited. If an account is closed for legitimate legal reasons, the actual balance will be returned.
06 Intellectual Property Rights
All content on the x3333 platform — logos, trademarks, graphics, interface design, software code, and written materials — is the exclusive property of x3333. Reproduction, distribution, publication, or commercial use of any part of this content without our prior written permission is strictly prohibited.
Game providers — such as Pragmatic Play, PG Soft, JILI, and Spribe — retain their own intellectual property rights. Their game content is governed by the respective licensing agreements.
07 Privacy and Data Protection
Please read our Privacy Policy regarding the collection, storage, and use of your personal information. These Terms and the Privacy Policy together form a complete legal framework.
- Your personal information will not be sold to third parties.
- Payment information is secured by SSL encryption.
- We may verify your identity as part of the KYC (Know Your Customer) process.
- Information may be shared with government authorities where required by legal obligation.
08 Limitation of Liability
8.1 Service Availability
Although x3333 strives to provide uninterrupted service, temporary disruptions may occur due to technical issues, maintenance, or other reasons. x3333 will not be liable for any loss resulting from such interruptions.
8.2 Gaming Results
All games operate on the basis of random outcomes. x3333 does not guarantee any specific gaming result. x3333 has no obligation to compensate for money lost through gambling.
8.3 Third-Party Services
x3333 is not responsible for any issues with payment processors or game providers. However, we will make every effort to assist in resolving such issues.
09 Responsible Gaming
x3333 places the highest importance on responsible gaming. We believe gaming should be an entertainment activity, not a solution to financial problems.
- You can set deposit limits on your own account.
- Temporary or permanent self-exclusion is available.
- If you feel you have a gaming problem, contact our 24/7 live chat support team.
- Minor protection tools are available for users under 18 years of age.
To learn more about responsible gaming, visit our Responsible Gaming page.
10 Dispute Resolution
10.1 Complaints Process
In the event of any complaint or dispute, please contact our customer support team first. We investigate all complaints fairly and are committed to providing a resolution within a reasonable timeframe.
10.2 Contact
For assistance with any matter, use our 24/7 live chat or contact us by email: [email protected]
10.3 Final Decision
In matters of interpretation and application of these Terms, the decision of x3333 management will be considered final, always within the framework of these written Terms.
11 Applicable Law and Jurisdiction
These Terms are governed in accordance with applicable international online gaming laws and regulations. x3333 is committed to operating a safe and reliable platform. If any part of these Terms becomes invalid or unenforceable, the remaining parts will remain fully in effect.
12 Conclusion of Terms and Important Notice
Please use the x3333 platform only after reading and fully understanding these Terms. Gaming is an entertainment activity — always bet within your means and play responsibly.
For more information about these terms and conditions, please also read our other policy pages: Privacy Policy • Responsible Gaming • FAQ